Terms of Service
This agreement is a legal contract between you and Yilian VPN (the 'Service Provider') regarding the download, installation, and use of the mobile VPN application (the 'App').
By downloading or using the App, you are deemed to have understood and agreed to the terms of this agreement. Please read them carefully before use. Unauthorized copying or modification of the App or related trademarks is prohibited. Reverse engineering, source code extraction, text translation for derivative products, or creation of derivative versions is not allowed. Intellectual property rights in the App belong to the Service Provider. To maintain service quality, we may adjust functions or fees, and fee changes will be clearly communicated. Users are responsible for device security and account confidentiality. We do not recommend jailbreaking or rooting devices.
This Service integrates certain necessary third-party services, such as Google Analytics and Firebase Crashlytics. During use, you are also bound by the respective terms of those partners.
Service limitation notice: The App depends on a stable network environment, including Wi-Fi or mobile data. If service cannot be used due to device arrears, data limits, weak signal, or third-party platform policy changes, the Service Provider is not responsible. Mobile carriers may charge data fees when you use the App outside Wi-Fi, and roaming charges are your responsibility.
Users are fully responsible for their own usage behavior. For example, inability to access the service due to battery depletion is not covered by compensation. Although we work to provide accurate routing information, some data comes from third-party partners, and we are not liable for direct or indirect losses resulting from such data. The App may release updates for compatibility and security, and you agree to install the latest version when necessary. The Service Provider reserves the right to terminate App services without prior notice.
Software Non-Refund Policy
Thank you for choosing our software. Please review this refund policy carefully before purchase and confirm that the product meets your needs.
Non-Refund Policy: All software sales are final and non-refundable. Once a software license key or access to a digital product has been provided, refund requests will no longer be accepted.
Product Evaluation: We encourage users to fully evaluate our software through available demos, trial versions, or free editions before purchasing. This ensures the software meets your needs.
Customer Support: We provide necessary customer support to help with issues or concerns encountered while using the software. Please contact our support team for assistance.
Technical Issues: In rare cases, technical issues may affect your ability to use the software as expected. We will make reasonable efforts to resolve issues promptly, but this does not automatically entitle you to a refund.
Unauthorized Use: No refunds will be provided if software license keys or digital product access are found to have been shared, resold, or used without authorization.
Policy Changes: We reserve the right to modify or update this refund policy at any time. Any changes will take effect immediately upon publication on our website.
By purchasing and using our software, you agree to comply with this non-refund policy.
If you have questions or concerns about the refund policy, please contact our support team for clarification.
The terms and conditions of this agreement may be updated periodically. You are advised to follow this page to obtain the latest version. Changes take effect immediately upon publication. If you have any inquiries regarding Yilian VPN's service agreement, please email [email protected] to contact us.